We are sure that you would love what you have ordered, as every product is crafted with care to perfection. But we also understand that sometimes it may not be all that you wish for therefore we have made our exchange and return policies as convenient for you as we could.
You have the right to initiate the process of exchange or refund within 15 days of receiving the goods. Once the intention is raised the original product can be sent within 30 days of receiving the products to the Address: A 291/1 Okhla Phase 1 New Delhi, 110020, India.
Our exchange or refund service is free of charge which implies that there would be no deduction from the funds that are to be refunded.
The exchange product should be of equal or higher value than the original product. The excess amount if applicable would be collected through generating an invoice for the same, which could be paid using the payment gateway provided by House Of Fett.
The postage charge for returning the goods would have to be borne by you and we would recommend you to use a recorded delivery service and keep a proof of the postage.
Your parcel is your responsibility until it reaches us. We cannot accept liability for goods that get lost or damaged in transit back to us.
Kindly Ensure that the goods to be returned or exchanged fulfill the following criteria:
The goods are unwashed, unworn and undamaged.
They are returned with all the tags and labels along with its packing intact as it was received by you from our side.
Goods purchased on sale shall be liable to a refund of the amount paid for the same rather than the maximum retail price (MRP) as stated on the website.