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Shipping policy

All our shipping commitments are fullfiled by Fed Ex and we ensure that all the orders are processed in a transparent and efficient manner. Kindly view the below stated points for understanding our shipping procedures and for any shipping related query give us a call on our customer support number (9650230003). We provide Cash On Deliver (COD) on all orders booked for Delhi NCR, hence if your order qualifies for the same you would see the COD option available in the payment section. 

  1. After successfully placing an order on our website, the customer would recieve an e-mail mentioning the shipment tracking number.
  2. All of our shipments are forwarded through priority overnight service provided by Fed Ex which ensures that shipment reaches the desired destination within 1 - 2 business days. 
  3. However in case the mentioned pin code is not covered within priority overnight service then in that situation a standard shipping would be applied for which may take 3 - 7 business days.  
  4. The information regarding the same would be notified through the e-mail forwarded to the customer.
  5. The tracking number along with the link would be provided in the e-mail therefore making it easy for the shipment to be tracked. In case there is any default from our end in forwarding the shipment to the desired address then we would take full responsibility for the same and the customer has the option of either cancelling or re-requesting the shipment. Kindly give a call on our customer support number for the same.

Kindly Ensure that the following criteria is met before placing an order:
  1. The mentioned address and pincode specified during checkout is correct.
  2. There is someone available on the mentioned address for collecting the shipment as if not collected then the customer would have to bear the shipping charges for resending the shipment. The charges for the same are Rs 70.
  3. For any specific requirements such as gift options kindly specify the same by either mailing us on the email address provided or giving us a call on our customer support number.